Privacy Policy

Privacy Policy for Meet SIA Effective Date: Dec 16, 2024 At Meet SIA ("we," "our," "us"), we are committed to protecting the privacy of our users ("you," "your") and maintaining the confidentiality of any personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform and services, including AI voice agents capable of handling phone calls, SMS, and emails to automate business processes discreetly. Please read this policy carefully.

1. Information We Collect

A. Information You Provide

Account Information: When you sign up, we collect personal details such as your name, email address, phone number, and payment information. Business Data: You may provide information about your business, including customer contact lists, communication preferences, and other relevant data to enable our services.

B. Information Collected Automatically

Usage Data: We collect information about how you interact with our website and platform, such as IP address, browser type, operating system, and pages visited. Communication Logs: We record metadata (e.g., timestamps, recipients) of communications made through our platform to provide and improve our services. Content of calls, messages, and emails may also be collected if necessary for service functionality and troubleshooting.

C. Third-Party Integrations

If you connect third-party services (e.g., CRMs or email providers) to Meet SIA, we may collect data from those services as permitted by their privacy policies.

2. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our AI voice agent services. Facilitate communication on behalf of your business while keeping client and customer interactions discreet. Process payments and manage billing. Communicate with you regarding updates, technical support, and marketing materials (with your consent).Analyze usage trends to enhance platform functionality and user experience. Ensure compliance with legal obligations and respond to legal requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

With Service Providers: We work with trusted third-party vendors to perform essential services, such as payment processing, cloud hosting, and analytics. For Legal Compliance: We may disclose information if required by law or in response to valid legal processes. With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

4. Data Retention

We retain your data only as long as necessary to provide our services or as required by applicable laws. Communication logs and associated metadata are stored securely and deleted upon the termination of your account unless longer retention is mandated by law.

5. Data Security

We implement robust technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or alteration. Despite our efforts, no system can guarantee absolute security; please contact us immediately if you suspect unauthorized access to your account.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information. Restrict or object to certain data processing activities. Withdraw consent for data processing where applicable. Lodge complaints with a data protection authority.

To exercise your rights, please contact us at [email protected]

7. Third-Party Websites and Services

Our platform may link to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

8. Children’s Privacy

Meet SIA is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

9. International Data Transfers

If you are accessing Meet SIA from outside the [Insert Home Country], your information may be transferred to, stored, and processed in a country with different data protection laws. By using our services, you consent to these transfers.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting. We encourage you to review this policy regularly to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: [email protected]

Address: 6931 Dorchester Rd, Niagara Falls ON, L2G 2Y4

Thank you for trusting Meet SIA to support your business automation needs while respecting your privacy.